Shipping Policy

Orders are only accepted from the following countries:

• UK
• Austria
• Belgium
• Denmark
• France
• Germany
• Ireland
• Italy
• Norway
• Portugal
• Spain
• Sweden
• Switzerland

For Netherlands & Belgium, please order from our local partner Oerbron.

For USA, Canada and Mexico, please order from Waterbirth International.

We cannot ship birth pool in a box by air because the materials used are not stable below -5C.

United Kingdom

All orders for delivery in Great Britain where funds are cleared by 1PM UK time on a business day are shipped the same day.

Note that our carrier, Amtrak, will make 2 delivery attempts on consecutive working days, unless you call before the second attempt to re-arrange. If these are not successful, you will have the option of collecting yourself from their depot or paying £12 for another delivery attempt.

Prices and methods for shipping in the UK are determined by weight as follows:

Shipping Charges for United Kingdom Destinations
Weight of Your Order	Shipping Charge & Method
0.001 - 1.000 kg	£2.95 Royal Mail 1st Class Recorded
1.001 - 2.000 kg	£4.95 Royal Mail 1st Class Recorded
2.001 kg	£9.95 ANC Parcel Carrier "Next Day" service. 1-2 days to lowland Scotland
Exceptions for 2.001 kg
Highland Mainland Scotland	£18.00 Parcel Carrier 2-4 days
Scottish Islands	£24.95 Parcel Carrier 4-7 days
N. Ireland	£19.95 Parcel Carrier 2-3 days
Isle of Man, Scillies	£24.95 Parcel Carrier 2-3 days
Isle of Wight	£18.00 Parcel Carrier 1-2 days

Delivery on the scheduled day can never be guaranteed, please order several days before you need the items. Deliveries by parcel carrier are between 0800 and 1800 on weekdays. All our deliveries require a signature.

Europe & Channel Islands

Orders outside the United Kingdom are shipped the following business day. We deliver to the following countries in Europe, with prices and methods as follows:

0.001-1.000kg £4.95 Airmail

1.001-2.000kg £10.95 Airmail

2.001-20.000 kg Parcel Carrier as follows:

Location	Shipping Charge	Delivery Time
Channel Islands excl. Alderney, Sark, Herm	£43.95	3-5 Business Days
Alderney, Sark, Herm	£55.95	3-5 Business Days
Austria	£29.95	3-4 Business Days
Belgium	£23.95	1-2 Business Days
Denmark	£29.95	2-4 Business Days
France	£23.95	2-3 Business Days
Germany	£23.95	2-3 Business Days
Ireland	£19.95	1-3 Business Days
Italy	£24.95	3-5 Business Days
Portugal	£29.95	4-6 Business Days
Spain	£29.95	3-6 Business Days
Sweden	£29.95	2-5 Business Days
Switzerland (no VAT applied)	£47.00	3-5 Business Days

20.001kg and above Parcel Carrier as follows:

Location	Shipping Charge	Delivery Time
Channel Islands excl. Alderney, Sark, Herm	£86.95	3-5 Business Days
Alderney, Sark, Herm	£111.90	3-5 Business Days
Austria	£49.90	3-4 Business Days
Belgium	£43.90	1-2 Business Days
Denmark	£49.90	2-4 Business Days
France	£43.90	2-3 Business Days
Germany	£43.90	2-3 Business Days
Ireland	£49.90	1-3 Business Days
Italy	£44.90	1-3 Business Days
Sweden	£49.90	3-5 Business Days
Switzerland (no VAT applied)	£63.98	3-5 Business Days

If you pay in Euros, the shipping charge is equal to the £ sterling price multiplied by 1.4.

If you have any questions concerning Shipping Charges, please Contact us.

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